Job: Benefit Specialist

Job Description
* Lead a team of 3 customer service representatives
* Liaison between clients, employee's, insurance providers, and producers
* Receive 10 to 30 calls a day
* Make 10 to 30 outbound calls a day
* Understand when there is a need to escalate an issue
* Update team members on a daily basis
* Follow up on questions or concern's pertaining to insurance claims or enrollment
* Help create client proposals in MS Word, Excel, or PowerPoint
* Attend client meetings and help present proposals to human resource professionals and or executive level management

Job Requirements
• Associates Degree or Bachelors Degree preferred
• MINIMUM 5 years work experience in the insurance healthcare industry
• Previous insurance management experience preferred
• Excellent written and oral communication skills
• Excellent detial accuracy
• Able to prioritize
• Positive attitude
• Able to multi-task and adapt to changes
• High sense of urgency and follow through skills


Equal Opportunity Employer