Church Mutual Insurance Company

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Risk Control Consultant Manager

at Church Mutual Insurance Company

Posted: 8/21/2019
Job Reference #: 1841
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Job Description

Tracking Code
1811
Job Description

Remote work (nationwide) is available for the right candidate.

Manage and provide leadership for the field risk-consulting function. Responsible for the development and implementation of quality standards and the attainment of quantity and quality metrics. Analyze strengths, weaknesses, opportunities, and threats to assist in the department's strategic development. Supervisor responsibilities to include staffing, training and development, performance management, and workforce planning. Provide leadership and direction for assigned projects, evaluating opportunities for improved efficiency and effectiveness. Be an advocate for developing relationships with other corporate functions, customers, and vendors.

Duties and Responsibilities:

  • Manage and provide leadership for the field risk-consulting function of the department. Responsible for attainment of quantity and quality metrics developed for the department. Oversee the development and implementation of quality standards that provide value added to our internal and external customers.
  • Assist in the strategic development of the Risk Control Department through analyzing the strengths, weaknesses, opportunities, and threats.
  • Supervisor/manager responsibilities may include all of the following:
    • Staffing needs - to include interviewing and onboarding for new employees.
    • Training and development, as well as coaching and motivation for staff.
    • Performance management, goal setting, employee engagement, and salary administration.
    • Workforce management to include unit equipment, software, and space needs; approving time off and overtime usage; and budget recommendations.
  • Provide direction and leadership to assigned projects to achieve project goals and objectives on time and on budget. Examine and implement opportunities to improve the efficiency and effectiveness of the field consultants, including technological improvements.
  • Provide technical loss control knowledge in the development of safety resources and materials, consulting on internal and external customer concerns, as well as consultant customer issues.
  • Enhance technical safety knowledge and leadership skills through seminars, readings, and active membership in applicable associations.
  • Lead in the development of relationships with other corporate functions, outside vendors, and customers. Be a role model of professional collaboration and service.
  • Travel will be necessary for such things as division meetings, interviewing applicants, and assisting consultants.

Essential Functions:

  • Manage and provide leadership for the field risk-consulting function.
  • Responsible for the development and implementation of quality standards and the attainment of quantity and quality metrics.
  • Analyze strengths, weaknesses, opportunities, and threats to assist in the department's strategic development.
  • Supervisor responsibilities to include staffing, training and development, performance management, and workforce planning.
  • Provide leadership and direction for assigned projects, evaluating opportunities for improved efficiency and effectiveness.
  • Be an advocate for developing relationships with other corporate functions, customers, and vendors.
Required Skills
  • Leadership skills to include an ability to mentor, coach, and manage.
  • Demonstrated people relationship building skills, including strong listening skills.
  • Ability to think strategically and develop projects/processes to meet corporate and department goals.
  • Ability to effectively communicate, including technical knowledge in both written and verbal formats.
  • Demonstrate desire and commitment to continually learn, accept new challenges, and strive for personal improvement/growth.
  • Proven time management and detailed organization skills.
  • Ability to problem solve to solutions and operationalize decisions timely and within any set budget and monitor.
  • Ability to travel.
  • Knowledge of standard software tools and ability to learn new tools.
  • Ability to think creatively to enhance opportunities for the department and customers.
  • Knowledge of loss control techniques and ability to research solutions.
  • Ability to lead in a changing environment.
Required Experience

Seven to ten years' experience in a commercial lines function of risk control, claims, or underwriting, with a portion reflecting management responsibility.

Education:

  • Bachelor's degree is required; significant industry experience with a high school diploma may be considered in place of a bachelor's degree.
  • Evidence of continuing education in the insurance industry is desired.

Church Mutual Insurance Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Location
Merrill, Wisconsin, United States
Position Type
Full-Time/Regular