CoVantage Credit Union

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Job Details

Service Specialist

at CoVantage Credit Union

Posted: 7/23/2019
Job Status: Full Time
Job Reference #: 38224d01-26f9-4298-beec-19aea5f9e840
Categories: Customer Service
Keywords: service

Job Description

Every day is different! CoVantage Credit Union is seeking a full time Service Specialist for our Antigo office! Join CoVantage and become part of a growing mission-based organization that takes pride in giving back to their communities while providing exceptional service and outstanding value to members personally, over the phone and through CoVantage's online channels.

Job Duties

  • Greet and assist members as they enter the credit union and direct them to the appropriate person
  • Process a variety of financial transactions
  • Provide existing and potential members with professional, high quality member service
  • Open accounts and process consumer loans to ensure members are well served and to best meet organizational goals and objectives

This individual will work a varied schedule including working multiple Saturdays per month.


  • Previous experience working in a financial institution or service or sales related capacity
  • Above average performance in accuracy, productivity and member service
  • Are self-directed and proactive
  • Have an aptitude for handling the operational tasks associated with managing a variety of transactions, accounts and financial services
  • Have proven sales aptitude in a member centric environment
  • Have well-developed interpersonal communication skills and the ability to work in direct, professional contact with a variety of people every day
  • Proficient with Microsoft Office and Windows programs