MercyHealth

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ED TECHNICIAN

at MercyHealth

Posted: 9/30/2019
Job Status: Full Time
Job Reference #: 11089

Job Description


Janesville, WI

Flexible Full Time Hourly (60-79 ppp) FTE .75-.99

Work Hours: 11A-11P and 9A-9P

9/12/2019

JOB SUMMARY     
Cares for patients, prepare and compiles records, and process orders in the hospital setting under direction of nursing staff, by performing the following duties, supporting the nursing philosophy. May include weekends, holidays, day, evening, night and /or on-call hours  

ESSENTIAL DUTIES AND RESPONSIBILITIES 
• Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures.
• Answers call lights in a timely and appropriate manner
• Documents care provided according to standards
• Maintains a clean work and patient environment
• Maintains and orders supplies, including scanning, stocking and ordering new supplies and disposing of expired or damaged supplies for MHTC and Mercy North.
• Processes orders in an accurate and timely manner. Answers the telephone and call lights appropriately and provides information or relays messages to patients and staff.
• Directs visitors to patients' rooms. Maintains medical records of current patients. Processes patient charges and orders supplies as needed.
• Floats to various units based on identified needs
• Participates in department or unit performance improvement activities.

CULTURE OF EXCELLENCE BEHAVIOR EXPECTATIONS
To perform the job successfully, an individual should demonstrate the following behavior expectations:

Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals.

Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions.

Partnering - Shows commitment to the  Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals.

Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.

EDUCATION & EXPERIENCE 
Certified as a Nursing Assistant in Wisconsin with 2 years healthcare experience or
Medical Assistant with 2 years of healthcare experience or
EMT-B with 2 years of healthcare experience or
Paramedic with 1 year of healthcare experience

CERTIFICATION/LICENSURE                   
Certified as a Nursing Assistant in Wisconsin, or certified as a Medical Assistant in Wisconsin, or certified as an EMT, or certified as a Paramedic in Wisconsin.
Approved CPR or BLS certification required within 90 days (Other certifications per unit requirements: ACLS, PALS, NALS)
                
ADDITIONAL REQUIREMENTS
Passing the Driver’s License Check and/or Credit Check (for those positions requiring).
Passing the WI Caregiver Background Check and/or IL Health Care Workers Background Check.
Must be able to follow written/oral instructions.

WORK ENVIRONMENT
The noise level in the work environment is usually moderate.
Occupational Exposure: Category A - All partners in the specified job classification have occupational exposure.

AGE OF PATIENTS SERVED
Neonate (birth – 28 days)
Infant (29 days – less than 1 year)
Pediatric (1 year – 12 years)
Adolescents (13 years – 17 years)
Adult (18 years – 64 years)
Geriatric (65 years and older)

INFORMATION ACCESS
Partner may access patient care information needed to perform their job duties

WORK CONTACT GROUP   
Partners, physicians, patients/family, visitors, vendors                 

SPECIAL PHYSICAL DEMANDS
The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations.
While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee is frequently required to stand, walk and use hands to finger, handle or feel. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl and smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color, vision, peripheral vision and depth perception.